We would love to hear from you, so please get in contact. The easiest method to do so is via our online form. We monitor this Monday to Friday, alternatively use the FAQ tab to find answers to our most common questions.
Got a Quick Question? Check out some of our Frequently Asked Questions here.
Type your query or a key word into the box below. A list of possible questions should appear and simply click on the relevant one to find the answer.
If your question is a new one for us, click 'Ask a question', give us your email address and we'll get back to you as soon as we can.
(Please use the 'Contact Us' form for detailed enquiries and complaints)
We will contact you using your email address with an update.
I’ve left some lost property on the bus, how do I get it back?
Get in touch with our Customer Care team via our Contact Page and they will be happy to help you locate your lost item(s).
Items not collected within 30 days are destroyed and perishable items are not kept for longer than 24 hours.
You can collect items from us between 8am and 4pm Monday to Friday, excluding Bank Holidays.